Privacy Policy

We respect your privacy and will never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

Return Policy

If you are not completely satisfied with your Paco & Lucia purchase, you may return it within 30 days of the shipping date for a full refund on full priced items. Refunds will be made to the credit card used at the time of check out. If the product you purchased was a "sale" item, you can exchange it for another product of equal or lesser value. Returned products must be unused and in perfect condition. Shipping costs and tracking of returned items are the responsibility of the customer. Paco & Lucia is not responsible for lost returned items.

If you have any questions, please email us at: orders@pacolucia.com or call us at (917) 447-4313   

Shipping Policy

We ship to the Continental United States from Kingston, NY. Once your item has been shipped you will receive a confirmation email. Please allow 1-2 business days* for processing. Shipping within the US: 3-5 business days

International shipping is done via USPS and your order will arrive in approximately 5-15 business days after processing. Though not typical, international orders can sometimes be delayed due to customs. Paco & Lucia is not responsible for any additional customs fees.

If you have any questions, please email us at: orders@pacolucia.com or call us at (917) 447-4313

*Business days are Monday through Friday (holidays not included)